Sweet to Know

  • Our delivery is via a third party app, we do not have an in-house delivery system as bulk deliveries do not suit our intricately designed cakes. 

    We deliver only 0.5, 1, 1.5 and 2 kg cakes. Cakes above 2kgs and tiered cakes are available only for store pick ups.

    We highly recommend pick-ups but if you opt for Uber delivery, please know that such deliveries will work with some constraints.

    • You are requested to be available on call for the driver to connect with you, all arrival/car details/ETA would be shared in advance with you. In case multiple attempts to contact you by the bakery team and the driver fail (wait time 10 minutes), we would have to Uber the cake back to our bakery, the charges of the triple trip would have to be borne by you. If the driver asks for a waiting tip please negotiate directly with him.
    • The driver will arrive at the exact location shared by you, in case your location doesn’t show on google maps we will add the closest landmark to your location on the Uber app. Please guide the driver to your location, and please note that you will have to go and take the cake from the cab, they will not come to your doorstep. In case of any road blockages/gate closures/ construction close to your location, please plan in advance to share an alternative entry to the driver on call, we would not be able to assist in such a situation.
    • We do not confirm Uber pricing before dispatch, you can please check the pricing yourself from our location. During rush/office hour or festivals Uber fares are usually higher. In case of traffic your fare might increase, we can contest the same on the app after the trip is over, but it’s decision is subject to Uber policies.
    • Please pay the driver directly via cash/UPI.
  • Our 1kg cake serves 10 pax.

    Vanilla cakes are made as 7" sponges, chocolate cakes are made as 6" sponges. The height of your cake will depend on the final weight you choose.

  • We offer pre-orders of our cakes only with full advance payment. Our website supports majority payment gateways and cards.

    We do not offer COD for our products.

    • Our floral, piping and illustration work is all hand work, there is absolutely no way to guarantee the same placement, colour scheme and formations. The effort put in and density of the flowers would be the same. Please consider your cake as an artist commission, and allow us to exercise our artistry. We promise the same vibe as the reference image though!
    • More than 3 changes/customisations to the reference image would not be possible as such customisations get very difficult to keep up with. It is your responsibility to fully specify such customisations with description if you are very particular of any elements. 
    • We choose font, piping style and colour of the message that you choose for the cake by ourselves, we do not cross check if a message is needed at all for the cake.
    • For custom cakes, reference image from our instagram/the internet might be of a different size (in kgs) or height/width(in cake sponge diameter), or flavour (chocolate cakes have less diameter than vanilla cakes, vanilla cakes generally have more height than chocolate cakes) hence we will adapt the same design to your chosen flavour and kgs according to our understanding, without cross checking with you. Please specify if you are particular about more/less work on the final cake, and we will send you the total amount accordingly.
    • We are unable to promise the same shade of colour as some colours are composite colours and are made by mixing two colours. Often we have to also change our food colours because of brand unavailability. Such situations can lead to change of colours. For example, a brown from your reference image could be a shade darker or lighter or could be yellowish brown or reddish brown on the final cake. Colours can also appear different with editing so the final cake would have different colours from the reference image.
    • Bright or neon colours are not possible in buttercream. We advise against dark colours like bright red, dark blue or black as it takes a lot of gel colour. Should you plan to go ahead with such a cake, please know that it’ll leak coloured water (condensation) and cake surface will be discoloured.
    • Eggless and egg based buttercreams leak water with condensation due to temperature changes. Please do not freeze the cake at all. In case your cake sees condensation, please dab the cake surface gently with a tissue.
    • All decorative elements we put onto our cakes, from natural flowers and glitter to gold leaf are non-toxic and not harmful to humans decorations like gold leaf and glitters in particular are safe to use on cakes for decorative purposes only, consumption will not harm a person but it cannot be classified as “edible” since it is not a food. Natural edible flowers would not add any taste to your cake.
  • All items are made-to-order with love by our smol team, especially for you. We do not offer any refunds for any product, we can only offer replacements and refunds for an order sent wrongly to you.

    Majority of our products are perishable and need a refrigerated environment for transit and storage. Due to the delicate nature of our products, we always recommend store pick-ups at the cakery for a hassle free experience. We offer delivery of our products to your location only for your convenience, we are not responsible for any damage caused to the product in transit.

  • Regular 1kg and 2kg cakes can be cancelled 30 hours in advance, we would be reserving 100% of the order value otherwise.

    Tier cakes/large cakes can be cancelled upto 2 days in advance, we would be cutting a 10% of the order value for date blocking. If cancelled beyond 2 days, we would be reserving 100% of the order value.